Vista and 7 x64 Audio Codec Problem

An important audio codec is missing from 64bit versions of Windows Vista and Windows 7. Some media files generate an error when using Windows Media Player. Third party media players seem to be affected as well, since some will play the video portion with no audio, and others won’t play the media file at all. This problem even occurs with media files downloaded from Microsoft. The Windows Media Player specific error is: “Windows Media Player cannot play, burn, rip, or sync the file because a required audio codec is not installed on your computer.”


Clicking on the “Web Help” leads you to the following page which isn’t much help: .

Download the Codec by VoiceAge from and install it. The codec listed for Windows Vista x64 appears to work fine on Windows 7 x64.

The codec is no longer available from the referenced URL. Search for “ Codec by VoiceAge” using your favorite search engine to try to locate it.



  1. Easy2279

    this works fine, thanks!

  2. sirisha

    This really works!
    Thanks a ton. Appreciate it !!

  3. Kim

    Thank you. This worked safely.

  4. ken

    thanks it worked

  5. Ahsan khan

    Thanks this is really run

  6. Amit

    Thanks it is working

  7. ming

    It works for my WMV file, thanks.

  8. Atta

    I’ve been searching everywhere on the internet to find this solution. This quick and simple fix has made my day. You’ve done what Microsoft couldn’t achieve… a way to make things work.

    At first I thought that dodgy looking self shot spelt a dodgy site but you’ve come through with the goods. You’re a legend Mike 🙂

  9. Waleed

    Thanks for your great help.

  10. asad

    i could not found any thing related to this problem

  11. John in KC

    I had trouble with older .wmv files on Win7-64. Your suggestion solved the problem. You are “The Man!”

  12. Fatimah

    Thanks so much Mike, looked everywhere for a solution and couldnt find one. I couldnt find the link in the website you posted though so i just googled ‘ Codec by VoiceAge’. Thanks so much again, you’re a lifesaver 🙂

  13. Fatimah

    Thanks a lot, been looking for this for ages. Couldnt find the codec on the website you linked to though so i just googled Codec by VoiceAge and downloaded it. Thanks a lot, youre a life saver 😀

  14. Brian

    Voice Age no longer offers the codec. Any idea where to find it from a safe and reliable codec site?

  15. Abu Ruwaydah

    any success with Win 8?


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