Problem opening pdf documents in Windows 7

Problem:
When attempting to open a pdf document by clicking on a hyperlink from within Windows 7, you receive a blank error message with Adobe Reader in the title and a question mark for the error message. Clicking on the OK button only displays a blank web page and does not open the pdf document.
blankerror

Solution:
Installing all the available updates from the Adobe Reader 9 help menu > check for updates sub-menu option appears to resolve this issue.

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About Mike F Robbins

Senior Systems Engineer and Technology Consultant with over sixteen years of professional experience providing enterprise computing solutions for educational, financial, healthcare, and manufacturing customers.
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